All of our roasts have previously been taste-tested (cupped) to assess quality and flavor. Batches are then tested randomly throughout production for quality assurance purposes.

If for any reason you are dissatisfied with the freshness or quality of your coffee or tea, please contact us toll-free at 800-545-2009 or at info@hubbardandcravens.com.

Whenever possible, Hubbard & Cravens Coffee Co. will work with you to arrange an exchange of your coffee or tea – with the replacement guaranteed to match your expectations.